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Terms of Service

Last updated: April 2026. This published version tracks the same terms exposed inside the Tamelo app.

On this page

  • 1. Acceptance of Terms
  • 2. Description of Service
  • 3. Eligibility
  • 4. User Accounts
  • 5. Location Data
  • 6. Acceptable Use
  • 7. Restaurant Information Disclaimer
  • 8. AI-Generated Content
  • 9. Third-Party Services and Data
  • 10. Intellectual Property
  • 11. Disclaimer of Warranties
  • 12. Limitation of Liability
  • 13. Indemnification
  • 14. Dispute Resolution
  • 15. Governing Law
  • 16. Apple App Store Terms
  • 17. Changes to Terms
  • 18. Severability
  • 19. Entire Agreement
  • 20. Contact

1. Acceptance of Terms

By downloading, installing, or using the Tamelo application ("Service"), you agree to be bound by these Terms of Service ("Terms") entered into between you and AnyviaAI LLC ("Company," "we," "our," or "us"). If you do not agree to these Terms, do not use the Service.

2. Description of Service

Tamelo is an AI-powered restaurant discovery application that helps you identify what food you are craving and connects you to nearby restaurants. The Service provides restaurant recommendations, directions, contact information, saved restaurant lists, and collaborative group decision-making features.

Tamelo is an information platform only — we do not own, operate, or control any restaurant or food establishment, do not prepare food, do not process food orders, and do not operate a food delivery service.

3. Eligibility

You must be at least 13 years of age to use the Service. By using the Service, you represent and warrant that you meet this requirement. If you are under 18, you confirm you have parental or guardian consent to use the Service.

4. User Accounts

You may sign in using Google or Apple authentication. You are responsible for maintaining the confidentiality of your account and for all activities that occur under your account. You agree to notify us immediately of any unauthorised use of your account. We reserve the right to suspend or terminate accounts that violate these Terms or that show signs of fraudulent or abusive activity.

5. Location Data

The Service requests access to your device’s location to provide nearby restaurant recommendations. Location data is used solely to deliver the core functionality of the Service and is not sold to third parties. You may deny location permission, but this will limit the Service’s ability to provide personalised recommendations. Please see our Privacy Policy for full details on how location data is collected, used, and retained.

6. Acceptable Use

You agree not to:

  • Use the Service for any unlawful purpose.
  • Attempt to reverse-engineer, decompile, or extract the Service’s source code.
  • Use automated means such as bots or scrapers to access or collect data from the Service.
  • Interfere with or disrupt the Service’s infrastructure or security.
  • Submit false, misleading, or fraudulent information.
  • Use the Service to harass, abuse, or harm others.
  • Circumvent any technical measures we use to enforce these Terms.

7. Restaurant Information Disclaimer

The Service provides restaurant information and recommendations for informational purposes only.

No endorsement. The display of any restaurant, food category, or recommendation does not constitute an endorsement, guarantee, or warranty by the Company of that restaurant’s food quality, safety, hygiene, service, or suitability for any purpose.

Third-party information. Restaurant information — including but not limited to business hours, menus, prices, ratings, reviews, phone numbers, addresses, and delivery availability — is obtained from third-party sources and may be inaccurate, incomplete, or outdated. The Company does not independently verify this information and makes no representation or warranty regarding its accuracy.

Assumption of risk. Your decision to visit, order from, or otherwise patronise any restaurant is made entirely at your own risk and discretion. The Company shall not be liable for any injuries, illness (including foodborne illness), allergic reactions, property damage, or any other harm arising from your interaction with any restaurant discovered through the Service.

No food safety guarantee. The Company does not inspect, certify, or monitor the food safety practices, health code compliance, allergen handling, or hygiene standards of any restaurant. You are responsible for verifying dietary accommodations, allergen information, and food safety directly with the restaurant.

8. AI-Generated Content

Portions of the Service use artificial intelligence and machine learning technologies, including third-party AI services, to generate food category recommendations, contextual suggestions, and other content ("AI-Generated Content"). You acknowledge and agree that:

  • No guarantee of accuracy. AI-Generated Content is produced by automated systems and may contain inaccuracies, errors, or unsuitable recommendations. The Company does not guarantee the accuracy, completeness, reliability, or appropriateness of any AI-Generated Content.
  • Not professional advice. AI-Generated Content does not constitute dietary, medical, nutritional, or any other form of professional advice. You should not rely on AI-Generated Content as a substitute for professional guidance, particularly regarding food allergies, dietary restrictions, or health conditions.
  • Contextual factors. AI-Generated Content may be influenced by your location, weather, time of day, and stated preferences. These inputs may not always produce relevant or appropriate results.
  • Your responsibility. You are solely responsible for evaluating and making decisions based on AI-Generated Content. The Company disclaims all liability for any actions taken or not taken based on AI-Generated Content.

9. Third-Party Services and Data

The Service incorporates data and functionality from third-party providers including Google Places API, Google Firebase, OpenAI, and weather data services.

All third-party data is provided "as is" and "as available" without warranties of any kind. The Company does not control, verify, or endorse third-party data. Restaurant information including business hours, addresses, phone numbers, menus, prices, ratings, and operational status may be inaccurate, incomplete, or outdated. You should independently verify critical information directly with the restaurant.

The availability of third-party services is outside the Company’s control. The Service may be temporarily unavailable or limited if a third-party provider experiences downtime or discontinues operations.

Your use of the Service is also subject to the terms of service and privacy policies of our third-party providers, including Google’s Terms of Service and Privacy Policy.

10. Intellectual Property

All content, features, and functionality of the Service — including but not limited to text, graphics, logos, and software — are owned by AnyviaAI LLC and are protected by applicable intellectual property laws. You may not reproduce, distribute, modify, or create derivative works without our prior written permission.

11. Disclaimer of Warranties

The Service is provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. The Company does not warrant that the Service will be uninterrupted, error-free, secure, or free of viruses or other harmful components, or that any content or information provided through the Service will be accurate, reliable, or complete.

12. Limitation of Liability

To the maximum extent permitted by applicable law, in no event shall AnyviaAI LLC, its officers, directors, employees, agents, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, arising out of or in connection with:

  • Your access to, use of, or inability to access or use the Service.
  • Any conduct or content of any third party, including any restaurant or food establishment.
  • Any content obtained from the Service, including AI-Generated Content.
  • Unauthorised access, use, or alteration of your data.

In no event shall the Company’s total aggregate liability for all claims exceed the greater of the amount you paid to the Company in the twelve months prior to the event giving rise to the claim, or one hundred US dollars ($100.00).

The limitations of this section apply to any theory of liability, whether based on warranty, contract, statute, tort (including negligence), or otherwise.

13. Indemnification

You agree to indemnify, defend, and hold harmless AnyviaAI LLC, its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or in connection with your use or misuse of the Service, your violation of these Terms, your violation of any applicable law or regulation, or your violation of any third party’s rights.

The Company reserves the right, at your expense, to assume the exclusive defence and control of any matter for which you are required to indemnify us. This obligation survives the termination of these Terms.

14. Dispute Resolution

Agreement to arbitrate. You and the Company agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Service shall be resolved by binding individual arbitration administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules, rather than in court. Either party may bring individual claims in small claims court if they qualify.

Class action waiver. You and the Company agree that each may bring claims against the other only in your or its individual capacity, and not as a plaintiff or class member in any purported class, consolidated, or representative proceeding. The arbitrator may not consolidate more than one person’s claims and may not preside over any form of class or representative proceeding.

Waiver of jury trial. You hereby waive any right to a jury trial in connection with any dispute arising under these Terms.

Arbitration fees. If your claim does not exceed $10,000, the Company will pay all arbitration filing fees and arbitrator costs. For larger claims, AAA Consumer Arbitration Rules govern fee allocation.

Opt-out. You may opt out of this arbitration provision by sending written notice to info@anyviaai.com within 30 days of first accepting these Terms. If you opt out, all other Terms remain in effect. This arbitration agreement survives the termination of these Terms.

15. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict-of-law principles. Any legal action or proceeding not subject to arbitration shall be brought exclusively in the state or federal courts located in Santa Clara County, California, and you consent to the personal jurisdiction and venue of such courts.

16. Apple App Store Terms

If you access the Service through the Apple App Store, the following additional terms apply.

This agreement is between you and AnyviaAI LLC only, and not with Apple Inc. ("Apple"). Apple is not responsible for the Service or its content. Apple has no obligation to furnish any maintenance or support services with respect to the Service.

In the event of any failure of the Service to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any); to the maximum extent permitted by applicable law, Apple has no other warranty obligation.

Apple is not responsible for addressing any claims relating to the Service, including product liability claims, regulatory compliance claims, or consumer protection claims.

In the event of any third-party claim that the Service infringes that third party’s intellectual property rights, AnyviaAI LLC, not Apple, will be solely responsible for the investigation, defence, settlement, and discharge of any such claim.

You represent that you are not located in a country subject to a US Government embargo, or designated as a "terrorist supporting" country, and that you are not on any US Government restricted party list.

Apple and its subsidiaries are third-party beneficiaries of these Terms, and upon your acceptance, Apple will have the right to enforce these Terms against you as a third-party beneficiary.

17. Changes to Terms

We reserve the right to update these Terms at any time. We will notify you of material changes through the Service or on this page. Your continued use of the Service after changes take effect constitutes acceptance of the revised Terms. If you disagree with any changes, your sole remedy is to stop using the Service and delete your account.

18. Severability

If any provision of these Terms is held by a court of competent jurisdiction to be invalid, illegal, or unenforceable, such provision shall be modified to the minimum extent necessary to make it valid, legal, and enforceable, or if modification is not possible, severed from these Terms. The remaining provisions continue in full force and effect.

19. Entire Agreement

These Terms, together with our Privacy Policy and any other agreements expressly incorporated by reference, constitute the entire agreement between you and AnyviaAI LLC with respect to the Service and supersede all prior or contemporaneous communications and understandings. No waiver of any provision shall be deemed a continuing waiver, and the Company’s failure to assert any right shall not constitute a waiver of that right.

20. Contact

If you have questions about these Terms, contact us at:

AnyviaAI LLC
Email: info@anyviaai.com

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